Job Description
Job Title: Client & Field Operations Executive
Location: Surrey-based, field-focused role
Salary: £30,000 – £34,000 (depending on experience)
Hours: Monday to Friday, 9:00am–5:00pm (36.25 hours per week)
The Opportunity
We are supporting a growing, well-run service business with the appointment of a Client & Field Operations Executive. This is a varied, people-centric role for someone who enjoys autonomy, being out on the road, and working directly with clients and contractors rather than sitting behind a desk all day.
You’ll play a key role in meeting new clients, understanding their requirements, and converting enquiries into long-term working relationships. Alongside this, you’ll be responsible for interviewing and onboarding self-employed contractors, ensuring all checks, documentation and compliance steps are completed correctly.
Key Responsibilities:
- Visiting prospective clients to discuss requirements and guide them through service agreements
- Representing the business professionally in a wide variety of private settings
- Interviewing, screening and onboarding self-employed contractors
- Ensuring all vetting, documentation and compliance processes are followed
- Managing your own diary, routes and appointments efficiently
- Completing associated administration accurately and on time
- Working closely with the office team to coordinate scheduling and follow-up
About You
This role will suit someone who:
- Is confident, personable and comfortable meeting clients face-to-face
- Communicates clearly and professionally, with an excellent command of English
- Is organised and able to manage their own workload and diary
- Enjoys a field-based role with regular travel
- Can follow established processes and maintain high standards of compliance
- Presents well and can build rapport with people from all walks of life
- This role is not suitable for someone looking for a purely office-based position.
Additional Requirements
- Full UK driving licence and access to a compliant vehicle
- Business-use insurance (mileage paid at 45p per mile)
- Ability to plan routes efficiently across Surrey and surrounding areas
What’s on Offer
- Competitive salary of £32,000–£34,000
- High level of autonomy and trust
- Structured on boarding and support during the training period
- A varied, people-focused role within a growing and stable business