Customer Support Advisor

Home Customer Support Advisor

Job ref: JO0669 Salary: £18000 - £20000 Location: Guildford, Surrey

Permanent / Full time

Are you an enthusiastic, positive Customer Support Advisor with great communication skills and a drive to help your customer base and make their lives easier? This position is suited to job seekers that have an interest and a good understanding of current and emerging technology. This is a permanent position working weekdays on a rota.

Main Responsibilities include:

  • Answering incoming calls from customers and assisting them to navigate their way around the company website.
  • Understanding customer's IT setup using screen sharing tools.
  • Ensuring every one of our customers is given an exceptional experience.
  • Making sure all customer enquiries are responded to quickly and efficiently.
  • Working with the wider team delivering customer feedback for the growth of the product range and business.

If this sounds like the role for you, please don’t hesitate to contact the Team at Amber Employment Services to make an application or for further information.

All applications will be responded to.

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